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Exam 11: Separating and Retaining Employees

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Question 1

True/False

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Core self-evaluation refers to pervasive low levels of satisfaction in all aspects of life,compared with other people's feelings.

A) True
B) False

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Question 2

Multiple Choice

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Mark,an employee at Timber Holdings,decides to leave the company.However,during his exit interview,an HR supervisor learns that Mark had no complaints about the work he did or the pay he received.Which of the following would be a source of job dissatisfaction for Mark and likely to lead to his departure?

A) Mark's supervisor defined expectations so clearly,there was no role ambiguity.
B) Mark worked on a team with employees from different functional units.
C) Mark experienced uncivil behavior from his co-workers,and it was not addressed by management.
D) Mark's co-workers were unclear about his work methods,scheduling,and performance criteria.
E) Timber Holdings focused too much on pay as a source of satisfaction.

F) A) and B)
G) A) and C)

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Question 3

Multiple Choice

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Terminating an employee for the use of illegal drugs is an example of a(n) _____ turnover.

Talent poaching makes it difficult for companies to _____.

Adam Wallace,a neutral party outside of La Mesa Inc. ,helped simplify issues between two technical teams of the company.Though Wallace's solution had no binding power,both the teams decided to accept his solution.This is an example of

Personal dispositions do not play a role in creating job satisfaction.

In general,employers may conduct random searches of areas like desks,lockers,and toolboxes at any point in time without any justification to the employee.

In procedural justice,the procedures should be consistent from one person to another,and the manager using them should suppress any personal biases.

Describe how organizations contribute to employees' job satisfaction and retain key employees by defining the role analysis technique and listing its steps.

PrettiGud Furniture has seen sales decline in a highly competitive environment.To be able to offer a lower-cost product,management decides to close its factory in Alabama,laying off 85 workers from the company's 465-person workforce.Under the Workers' Adjustment Retraining and Notification Act,what must PrettiGud Furniture do?

Foreign assignments can be highly disruptive to family members,and the resulting role _____ is the top reason that people quit overseas assignments.

Based on the expectation that two people in conflict should first try to arrive at a settlement together,organizations have a policy of making managers available to hear complaints.Typically,the first "open door" is that of the employee's

Job withdrawal is a set of behaviors that discontented individuals display to avoid the work situation physically,mentally,or emotionally.

Zohrina is a top manager at her current company.However,she is leaving the company for a better job at a competing firm.Which of the following forms of turnover is illustrated in this scenario?

Under federal law,any U.S.employer that is planning layoffs must give employees 60 days' notice of the layoffs.

The two types of people in the organization who most affect an individual's job satisfaction are

What is the simplest,most direct,and least expensive way to settle a dispute?

Identify the correct statement regarding an employee assistance program.

Christina,an employee at Value Depot,is regularly late for work and takes excessive sick days.In this scenario,which of the following types of job withdrawal is being experienced by Christina?

_____ is an employee's recognition that demands of the job are incompatible or contradictory.