Question 1

Joe and his colleagues are members of the union at Pinnacle Inc.While negotiating the terms of the labor contract,they request their employer to deduct union dues from their paychecks.This type of contractual arrangement between the two parties is known as a(n) _____.

Accepted Answer

A)   agency shop
B)   checkoff provision
C)   maintenance provision
D)   trade-off provision
E)   union shopF) A) and D)
G) A) and C)

Question 2

Identify the guideline that should be followed by a supervisor to discourage unions.

Accepted Answer

A)   promise employees that they will receive favorable terms or conditions of employment if they forgo union activity
B)   threaten employees with harsher terms and conditions of employment or employment loss if they engage in union activity
C)   limit direct contact with employees
D)   interrogate employees about pro-union or anti-union sentiments that they or others may have
E)   report any direct or indirect signs of union activity to a core management groupF) A) and E)
G) C) and D)

Question 3

Kristen,a production manager at KartWheel Designs Inc. ,believes that the formation of labor unions may have a negative impact on the performance of a company's stock.Which of the following statements is likely to strengthen Kristen's belief?

Accepted Answer

A)   Workers in unionized organizations tend to exhibit lower levels of productivity than workers in nonunion organizations.
B)   Unionized organizations are often required to pay their workers higher wages and offer them more generous benefits.
C)   Studies reveal that unions do not have any positive effects on performance measures,such as productivity,profits,and stock performance.
D)   Unions tend to have a positive impact on the self-esteem of their members.
E)   The formation of labor unions is likely to lead to conflicts between social and labor union goals.F) B) and E)
G) C) and E)

Question 4

Under a checkoff provision,a person must be a union member before being hired.

Accepted Answer

A) True 
 B)False

Question 5

With reference to the impact of unions on company performance,it can be said that companies wishing to become more competitive must

Accepted Answer

A)   continually monitor their labor relations strategy.
B)   prohibit unions.
C)   actively encourage unions.
D)   deny collective bargaining rights to their employees.
E)   pay workers well above market rates.F) B) and E)
G) B) and D)

Question 6

Jane and Martha work at Anden Inc.Jane claims that forming a union can help enhance workers' bargaining power with management.Martha,however,argues that it is quite challenging to form a union.Which of the following statements strengthens Martha's argument?

Accepted Answer

A)   Unionized employees have low negotiating power with the management.
B)   A union needs to convince a majority of workers to have a common goal.
C)   Union workers generally have lower productivity than nonunion workers.
D)   A union's goals must always contradict the employer's goals.
E)   A union must only include members with highly conceptual skills who can easily deal with conflict resolution.F) A) and D)
G) B) and E)

Question 7

Mediation is the most formal and least used method of conflict resolution.

Accepted Answer

A) True 
 B)False

Question 8

Courts generally avoid reviewing arbitrators' decisions and focus only on whether the grievance involved an issue that is subject to arbitration under the contract.

Accepted Answer

A) True 
 B)False

Question 9

How can labor-management relations be made more cooperative?

Accepted Answer

Cooperation between labor and management...

Question 10

During the grievance process,the union appeals a grievance to top line management and senior industrial relations staff.What step comes next?

Accepted Answer

A)   The union steward and employee decide whether the contract was violated.
B)   The union decides whether to appeal the unresolved grievance to arbitration.
C)   The written grievance is submitted to the production superintendent,another line manager,or industrial relations representative.
D)   The decision resulting from the appeal is put into writing.
E)   The employee (and the union steward) discuss the problem with a supervisor.F) A) and E)
G) B) and D)

Question 11

Contract administration includes carrying out the terms of the agreement and resolving conflicts over interpretation or violation of the agreement.

Accepted Answer

A) True 
 B)False

Question 12

A labor union in which all of the members have a particular skill or occupation is known as a(n) _____ union.

Accepted Answer

A)   common
B)   industrial
C)   craft
D)   regional
E)   employer'sF) A) and E)
G) B) and E)

Question 13

Collective bargaining differs from one situation to another in terms of _____.

Accepted Answer

A)   bargaining provisions
B)   bargaining structure
C)   bargaining campaigns
D)   bargaining strategies
E)   bargaining techniquesF) D) and E)
G) A) and B)

Question 14

Barbara,a job applicant at Solace Corp. ,finds that the job she is applying for requires her to be a union member before being hired.She also learns that this arrangement is illegal under the National Labor Relations Act.In the context of the security provisions related to union membership,this Solace Corp.has a(n) _____ arrangement.

Accepted Answer

A)   open shop
B)   closed shop
C)   checkoff provision
D)   union shop
E)   agency shopF) B) and E)
G) C) and D)

Question 15

Enforcement of the National Labor Relations Act rests with the Federal Mediation and Conciliation Service.

Accepted Answer

A) True 
 B)False

Exam 15: Collective Bargaining and Labor Relations

Joe and his colleagues are members of the union at Pinnacle Inc.While negotiating the terms of the labor contract,they request their employer to deduct union dues from their paychecks.This type of contractual arrangement between the two parties is known as a(n) _____.

Correct Answer
verified

Mediation is the most formal and least used method of conflict resolution.

Correct Answer
verified

Courts generally avoid reviewing arbitrators' decisions and focus only on whether the grievance involved an issue that is subject to arbitration under the contract.

Correct Answer
verified

How can labor-management relations be made more cooperative?

Correct Answer
verified
Cooperation between labor and management...
View Answer

Under a checkoff provision,a person must be a union member before being hired.

Correct Answer
verified

Enforcement of the National Labor Relations Act rests with the Federal Mediation and Conciliation Service.

Correct Answer
verified

During the grievance process,the union appeals a grievance to top line management and senior industrial relations staff.What step comes next?

Correct Answer
verified

Identify the guideline that should be followed by a supervisor to discourage unions.

Correct Answer
verified

Kristen,a production manager at KartWheel Designs Inc. ,believes that the formation of labor unions may have a negative impact on the performance of a company's stock.Which of the following statements is likely to strengthen Kristen's belief?

Correct Answer
verified

Contract administration includes carrying out the terms of the agreement and resolving conflicts over interpretation or violation of the agreement.

Correct Answer
verified

Collective bargaining differs from one situation to another in terms of _____.

Correct Answer
verified

A labor union in which all of the members have a particular skill or occupation is known as a(n) _____ union.

Correct Answer
verified

With reference to the impact of unions on company performance,it can be said that companies wishing to become more competitive must

Correct Answer
verified

Correct Answer
verified

Jane and Martha work at Anden Inc.Jane claims that forming a union can help enhance workers' bargaining power with management.Martha,however,argues that it is quite challenging to form a union.Which of the following statements strengthens Martha's argument?

Correct Answer
verified

Exam 15: Collective Bargaining and Labor Relations

Joe and his colleagues are members of the union at Pinnacle Inc.While negotiating the terms of the labor contract,they request their employer to deduct union dues from their paychecks.This type of contractual arrangement between the two parties is known as a(n) _____.

Correct AnswerverifiedShow Answer

Mediation is the most formal and least used method of conflict resolution.

Correct AnswerverifiedShow Answer

Courts generally avoid reviewing arbitrators' decisions and focus only on whether the grievance involved an issue that is subject to arbitration under the contract.

Correct AnswerverifiedShow Answer

How can labor-management relations be made more cooperative?

Correct AnswerverifiedCooperation between labor and management...View AnswerShow Answer

Under a checkoff provision,a person must be a union member before being hired.

Correct AnswerverifiedShow Answer

Enforcement of the National Labor Relations Act rests with the Federal Mediation and Conciliation Service.

Correct AnswerverifiedShow Answer

During the grievance process,the union appeals a grievance to top line management and senior industrial relations staff.What step comes next?

Correct AnswerverifiedShow Answer

Identify the guideline that should be followed by a supervisor to discourage unions.

Correct AnswerverifiedShow Answer

Kristen,a production manager at KartWheel Designs Inc. ,believes that the formation of labor unions may have a negative impact on the performance of a company's stock.Which of the following statements is likely to strengthen Kristen's belief?

Correct AnswerverifiedShow Answer

Contract administration includes carrying out the terms of the agreement and resolving conflicts over interpretation or violation of the agreement.

Correct AnswerverifiedShow Answer

Collective bargaining differs from one situation to another in terms of _____.

Correct AnswerverifiedShow Answer

A labor union in which all of the members have a particular skill or occupation is known as a(n) _____ union.

Correct AnswerverifiedShow Answer

With reference to the impact of unions on company performance,it can be said that companies wishing to become more competitive must

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Jane and Martha work at Anden Inc.Jane claims that forming a union can help enhance workers' bargaining power with management.Martha,however,argues that it is quite challenging to form a union.Which of the following statements strengthens Martha's argument?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Cooperation between labor and management...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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