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Technical skills involve a manager's ability to think logically and effectively about abstract situations.

A) True
B) False

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Even people who have no plans to be managers can benefit from studying management because ________.


A) they are likely to be managed in their work career
B) everyone ends up managing
C) they need to be able to outsmart their managers
D) management helps people control their emotions

E) None of the above
F) All of the above

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Effectiveness refers to the relationship between inputs and outputs.

A) True
B) False

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One managerial function that is identical in both Fayol's and Mintzberg's systems is ________.


A) leader
B) resource allocator
C) monitor
D) negotiator

E) C) and D)
F) B) and D)

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An important part of the controlling function is ________.


A) evaluating
B) structuring
C) coordinating
D) punishing

E) A) and B)
F) C) and D)

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Resolving a conflict would be considered to fall under which managerial function?


A) controlling
B) planning
C) directing
D) leading

E) C) and D)
F) A) and B)

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Which of the following is NOT an example of a decisional role according to Mintzberg?


A) spokesperson
B) entrepreneur
C) disturbance handler
D) resource allocator

E) B) and C)
F) A) and D)

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A candy manufacturer would increase both efficiency and effectiveness by making ________.


A) better candy at the same cost
B) better candy at a lower cost
C) the same candy at a lower cost
D) the same candy at the same cost

E) B) and D)
F) A) and B)

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Companies that are well managed can prosper during difficult economic times by depending on ________.


A) government bailouts
B) filing for bankruptcy
C) raising prices
D) a loyal customer base

E) B) and D)
F) A) and B)

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A pharmaceutical company manager attending a meeting of academic scientists would be functioning in which role?


A) informational
B) figurehead
C) liaison
D) decisional

E) None of the above
F) All of the above

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In a short essay, list and explain the four basic functions of management.

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Planning involves the process of definin...

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Studying management can be extremely useful even for those who don't plan to be managers themselves.

A) True
B) False

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The four contemporary management processes are planning, organizing, leading, and commanding.

A) True
B) False

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A business with only 100 employees will NOT be considered a small business if it ________.


A) makes no profit
B) has a major impact on its industry
C) makes a large profit
D) has no impact on its industry

E) A) and B)
F) A) and C)

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Compared to the manager of a large organization, a small business manager is more likely to be a(n) ________.


A) specialist
B) figurehead
C) generalist
D) information monitor

E) C) and D)
F) A) and B)

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Supervisor is another name for which of the following?


A) team leader
B) middle manager
C) first-line manager
D) top manager

E) All of the above
F) A) and D)

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Why might a manager for a non-profit organization seem as concerned with his or her organization's financial well-being as a for-profit manager?


A) Non-profit managers are evaluated on financial performance only.
B) Non-profit managers try to give the illusion that they care about the "bottom line."
C) Many not-for-profit organizations have tight budgets and must be very efficient.
D) Non-profit organizations have an obligation to turn a profit.

E) A) and D)
F) All of the above

Correct Answer

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Brenda's high project completion rate indicates that she is ________.


A) an efficient manager
B) an effective manager
C) a good spokesperson
D) a good resource allocator

E) B) and D)
F) B) and C)

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Most people who study management think that Fayol's categories are more useful than Mintzberg's.

A) True
B) False

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Today, the basic management functions are considered to be ________.


A) planning, coordinating, leading, and monitoring
B) planning, organizing, leading, and motivating
C) commanding, organizing, leading, and decision making
D) planning, organizing, leading, and controlling

E) B) and D)
F) A) and B)

Correct Answer

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