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Exam 12: Human Resource Management: Finding and Keeping the Best Employees

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Question 21

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Julie recently began working in an entry-level management position.She has already shown great promise,so the company has decided to groom her for an upper level position.Marilyn,one of the more senior women managers in the company,has agreed to help Julie by introducing her to the right people,and by providing her with the guidance and advice she needs to be successful within the firm.Marilyn is acting as Julie's:

A) network captain.
B) assimilation assistant.
C) transfer agent.
D) mentor.

E) A) and B)
F) C) and D)

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Question 22

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The most effective way for most firms to improve worker productivity is to increase expenditures on machinery and equipment.

A) True
B) False

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Question 23

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In a ______arrangement two part-time employees fill one full time job.

Job sharing lets two or more part-time employees share one full-time job.

One purpose of a human resource inventory is to determine whether the labour force is technically up-to-date and well trained.

Humphrey Communications uses a flextime plan.In their system,all employees must be on the job from 10:00 a.m.until 2:00 p.m.These hours are referred to as the:

When recruiting employees,human resource managers should focus primarily on the skills and training of the people they are recruiting.

In a compressed workweek,employees work more hours each day,but work fewer days each week.

refers to short-term,skills-oriented attempts to improve workers' job performance.

is done in schools where employees are taught on equipment similar to that used on the job.

Toni Matthews is interested in a position that has opened up at her firm,but she wants to find out more about the type of work and responsibilities involved in the job.A document that would have the information she wants is the job specification.

Randall is learning to be a carpenter by working alongside experienced carpenters.After one more year of this type of training,his union will classify Randall as a journeyman.Randall is involved in an apprenticeship program.

All of the following are external recruitment sources except:

On-the-job training is best suited for jobs that are easily learned or require the employee to perform repetitive physical tasks.

is the process of evaluating human resource needs,finding the people to fill those needs,and getting the best work out of each employee by providing the best incentives and job environment,all with the goal of meeting the organization's objectives.

Trial periods are an effective method of reducing turnover costs.

In recent years,many companies have avoided hiring permanent workers during periods of growth by using temporary employees and outsourcing some of their functions.

Flextime and compressed workweeks already have proven to be extremely popular with employers and employees in all industries.

Corporate managers who supervise,coach,and guide lower-level employees and serve as their organizational sponsors are called:

The newest form of performance appraisal is called the_______ because it encourages feedback from all directions.